Posted: 14/10/2016

  • Location: Coleshill
  • Salary: £18,000 - £24,000 D.O.E

Claims Negotiators

Key Accountabilities

  • To deliver individual monthly pledge and cash targets.
  • To investigate causes of non -payment delays and resolve promptly
  • To review file, location and road layout of accident, speaking with client and witnesses if liability is disputed. Consulting with Team Leader over findings and next step if necessary
  • To produce a chronology of events through liaising with repairers and insurers if hire period is disputed, making recommendations re next step to Team Leader
  • Push for commitment from third party insurer for payment and making recommendations to team leader when litigation should commence

Candidates will possess or demonstrate the following

  • Previous high volume collection experience within a fast paced target driven environment
  • ideally but not essential claims experience
  • Clear verbal communication skills, persuasive and assertive with proven negotiation skills
  • Good written communication skills, capturing a clear logical summary of the situation
  • The ability to prioritise recognising importance and urgency and work to tight deadlines
  • Results driven and tenacious
  • Demonstrate behaviour in line with Company values; Accountable, Energy and Enthusiasm, Don’t Do Silver, United, Focused, Hungry, Spirited.

In return we offer excellent benefits, training and development and a fantastic culture and working environment.

To apply please send your CV to hr@accidentexchange.com