Customer advice centre

Your Claim

Your Claim Portal

Your Claim was built with our customers in mind, a convenient way for you to stay in touch with us and the status of your claim.

We all know how stressful accidents can be, and even more so the uncertainty that follows; staying up to date on what is happening with your insurance claim, what is happening with the repairs to your car etc. Your Claim provides Live 24/7 access to the status of your claim with Accident Exchange, it was designed with you in mind.

  • 24/7 access to the claim status with Accident Exchange
  • Exposure to what the next steps are
  • Review signed documents
  • Fill in witness statements online
  • Key dates and milestones in the claim