Posted: 30/1/2018

  • Coleshill
  • Closing date: 6/2/2018

Drafting Claims Handler - Maternity Cover

Key Accountabilities

  • To investigate claims and prepare for drafting proceedings.
  • To draft court proceedings.
  • To understand the service level agreement in place with solicitor assigned to file, liaising and chasing as needed to ensure delivery.
  • To deliver individual targets set re timescales of solicitor acknowledgement negotiated settlement or initiated action, and percentage of actual recovery.
  • To identify shortfalls in service level agreement, reporting repetition or serious or unresolved issues to team leader.
  • To monitor and prioritise incoming email and post, communicating where necessary, bringing, presenting overview of file status and proactively make recommendations on issues identified.
  • To conduct additional / alternative work as assigned by team leader to cover absenteeism or facilitate the smooth running of the department to achieve targets

Personal Specifications

  • Ideally have a law degree looking to gain litigation experience
  • Ideally but not essential experience in Insurance industry
  • Understanding of litigation process and court proceedings.
  • Clear verbal communication skills, persuasive and assertive.
  • The ability to prioritise recognising importance and urgency.
  • Detail conscious.
  • Demonstrate behaviour in line with Company mission statement and values; Accountable, Energy and Enthusiasm, Don’t Do Silver, United, Focused, Hungry, Spirited

To apply for this position, please send your cv to hr@accidentexchange.com