Motor Trade Solutions

Accident aftercare

A helping hand when your customers need it most

Accident Exchange provides 24/7 accident management support to more than 3 million customers from our automotive dealer partners.

The service is branded under the name Accident Aftercare but the marketing is managed to reflect the identity, brand style and values of our individual dealer partners.

As part of the Accident Aftercare service, we will:

  • provide 24/7 assistance
  • offer vehicle recovery services
  • arrange mobility whilst the client's vehicle is not able to be used
  • manage the repairs to the client's vehicle;
  • assist in the interaction with either the client's or at fault driver's insurer; and perhaps most importantly, provide a helping hand when it's needed most.

Accident Aftercare provides a cohesive link between the customer, their dealer, body repair centre, fleet management provider or manufacturer. More than 3 million motorists rely on the Accident Aftercare solution.